Complete and fast service
At DataLong16, we strive to offer solutions closely targeted to our clients’ needs and to build long-term relationships. We understand the logistical challenges clients' products face during the shipping process and our experienced professionals will work closely with you to ensure that those challenges are met and surpassed. We combine devices, licences, platform, cloud and after sales services to help companies meet industry and regulatory standards and compliance requirements. Therefore, our desire is to offer clients a one stop shop solution to effectively control and manage their supply chain.
A range of tailored services
Certification
We can provide a certification service for all our temperature and humidity sensors. Our division is dedicated to providing its customers with quality measurements and certifications.
Data interpretation
Our committed experts can help customers to interpret data and generate actionable data interpretation reports for evidence-based decision making.
Training
We can offer on-demand, live, and virtual training classes that include technical skills and best practices to help customers quickly get up to speed with the fundamentals of our solutions and technologies.
Configuration
Our team of experts can demonstrate advanced configurations of devices and platform to meet customised client criteria.
After-sales service
At DataLong16 we have great respect for our clients and our goal is to ensure a dedicated, professional and flexible customer service in several languages.
Battery replacement
Our engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and codes, offering our customers the highest level of service available as well as removal of deåpelted batteries.